Are business telephone systems now outdated?

Jun 06 2019

Are business telephone systems now outdated?

If you are new to the world of Voice Over Internet Protocol (VoIP), then be prepared to change your views on long distance phone calls and how phone systems work in general. VoIP technologies have revolutionised the way many businesses and individuals communicate through phones. So, it is no surprise that this technology is becoming more and more commonplace across the country.

Read further for our expert guide on all you need to know about VoIP telephone system, including what it is, how it works, and how it could benefit you.


What is a VoIP phone system?


VoIP stands for Voice Over Internet Protocol, and it is the method of taking analogue audio signals from phone calls and converting them into a type of digital data which can be transmitted via the internet. In simple terms, it is a method of providing a phone service using an internet connection as opposed to traditional telephone lines. For a VoIP phone system to work successfully, it requires a internet connection for the digital data to be transmitted over. The need for a phone line provider becomes eliminated, which can save many businesses a considerable amount of money.


When is a VoIP phone system used?


When you have VoIP phone system, you will be able to make a phone call from any location that has broadband connectivity. This means that IP phones and ATAs can be taken anywhere in the world with an internet connection and you will still be able to access the same telephone services. Another popular choice for those who travel often is a softphone. A softphone is a type of software that loads the VoIP services onto a laptop or desktop and has an interface that works in the same way as a VoIP telephone. By using a standard internet connection and bypassing phone providers, a VoIP phone system can offer cheap phone calls all across the globe.


How does a VoIP phone system work?


A VoIP phone system works by taking the analogue phone signals and encoding them into a digital form which is then transmitted over the internet. On the receiving end of the phone call, the encoded digital signal is then decoded back into an analogue signal for the recipient of the call to hear the callers voice. Many VoIP providers have been around for some time, and the chances are many of us will have used VoIP technology to make and receive phone calls without even realising it.


What are the different types of VoIP phone systems?


One of the most fascinating aspects of VoIP is that there are multiple ways of placing a call over the internet. The three different types of VoIP services are:


Analogue Telephone Adaptor (ATA): This is the most common and most simplistic option for VoIP. It uses a device called an Analogue Telephone Adaptor (ATA) which allows you to use a standard telephone set with your internet connection or computer.


IP Phones: IP phones are specialist devices that look just like a regular phone with the same buttons, handset and cradle. The difference is that instead of having a regular RJ-11 phone connector, an IP phone will have an RJ-45 ethernet connector.


Computer to computer: Computer to computer connections is probably the easiest way of using VoIP technology, and there is no need to pay through the roof for any long distance calls. For this method, you will need some kind of VoIP software on your computer, a microphone, sound card, speakers and an internet connection.


How can we help with VoIP?


When it comes to introducing VoIP technologies into your business, we are here to help. We offer hosted voice over internet protocol (VoIP) by using a cloud-based phone system that sends your voice traffic using an internet connection.

By using our VoIP technology, you can seamlessly communicate and collaborate across the globe with colleagues and clients, without overpaying for traditional phone lines. Our VoIP solution offers all the same benefits and features of a conventional business telephone system, with a wealth of added advantages including:


  • Lower costs: Businesses can save up 45% by choosing VoIP over traditional phone services.


  • Back up: Our VoIP phone system services come with disaster recovery, so if an outage should occur, calls can be
    easily rerouted to alternative phone lines.


  • Automated updates: With ongoing assess to the latest automatic software updates, your business will be protected
    from telephone fraud.


  • High-tech features: With everything from mobile twinning and voicemail to email services, to built-in hold music,
    our VoIP technology comes with a range of features.


  • Quick setup for users: Clients can be set up in minutes, with add-ons and changes made quickly and simply for
    each business. Plus, it’s easy to scale and add new users with no disruption.


  • Trusted environment: With over 40 years of experience, the Mitel phone system is adopted by 15,000 business users in the UK already.


 Our service includes:


  • 2000 MINUTES PER USER (National & mobile)


For more information or to discuss your requirements please contact us on 01865 980256 or send us an email:

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